[Resolved]  Bajaj Allianz Health Insurance — health insurance

Address:Hyderabad, Andhra Pradesh, 500072

Hi,

I bought health insurance for my parents 2 months ago, executive name sagar gandamala had come to collect money from me once money collected i don't have any sort of info on my application he never responded to my calls or messages, after long struggle he send me one image with insurance details after that i called him he said i will receive cards in 30 days time and its been 2 months i dint get any call or message from any of bajaj executive or bajaj i started calling them but no response from them just today i got response telling that cards got dispatched and sucked at indian speed post and its been a month and i asked them what is the next steps to get my cards instard of helping me bajaj people says i need to go in search of my post.

Please find my details below and kindly help me in with the solution

Insurance id :[protected]
Policy no : og[protected]-00000108
Tracking id :ea[protected]in

Regards,
Venkatesh prasad,
[protected].
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Bajaj Allianz Customer Care's response
Hi Venkatesh,

We're sorry about this. We've escalated your issue on priority. Be assured, we'll get in touch with you at the earliest to help you further.

Please note we've registered your case under the Reference no.: BA - 1263. Do mention the same in the subject line of the email while sending in the details or for any future follow ups. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

MY POLICY NO.[protected]. I WANT TO KNOW THE STATUS OF MY POLICY. IF I SURRENDER THAN HOW MUCH AMOUNT I WILL GET. PL INTIMATE ME AT THE EARLIEST.

THANKS
MUTHANNA S A
Email: [protected]@gmail.com

Please respond at the earliest

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2209
    Pending
    0
    Resolved
    1674
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information