[Resolved]  Bajaj Allianz — life insurance policy maturity payment

Address:Kangra, Himachal Pradesh, 176063

My father bought a 5 year life insurance policy on 2nd march 2012. Policy no. [protected], which got matured in march 2017.
All his kyc details has already been submitted in your branch on date 25th april 2017 and 15 july 2017.

Sir, my father still have not received the maturity amount in hg bank account. Whenever i called customer care they said they have sent the cheque to the bank but the bank has not received any cheque till date.

I asked from your cc to share the detail of cheque but they denied.

It is very disappointing that your insurance company charges extra for delay in installments but there is no rule for delay in final maturity payment.

Sir please look into this.

Policy no [protected]
Name - mehar chand
Installment 10000 per annum
Policy holder no.[protected]
Date of birth - 18/07/1954
Date of commencement - 9/03/2009
Date of maturity - 03 march 2017
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Sep 15, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
Bajaj Allianz Customer Care's response
Dear Sir,

We apologise for the inconvenience caused. Please share your contact number along with your email address. Our team will assist you better.

Regards,
Bajaj Allianz Life Insurance Team.
Complaint comments 

Comments

Policy no[protected] intimation no 64638850
claim amount rs 9760 not recived till date
reason given by company -declaration from the claimant stating clarification for
delay in claim submission.dated 26/10/2016

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