[Resolved] Bajaj Allianz — Non repayment of surrender amount | |||
I have surrendered my Bajaj Allianz Life insurance policy in June 2014 but am yet to get the amount. The Master Policy Holder is CITI bank again. I have submitted all the documents. Every time when I call to CITI bank customer care I get different answers. My monthly premium amount was Rs.1500 and policy was started in Sept 2010. Group policy number is [protected] and individual policy number is [protected]. Its been several days now I assured of the return money but still I have not got. Yesterady suddenly I got a call from Mr.Vijay Sehgal who is supposed be manager sitting in Bajaj Allianz Andheri branch. He suddenly said your fund amount is now Rs.1, 35, 300 and your policy is linked with Agon Religare. This was shocking for me. Now he is telling me buy new policy with that so that they will customer id and then they will be able to repay my surrender amount within next 15 days. I am totally screwed up. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
2209
Pending
0
Resolved
1672
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
Post your interaction with our representative, we hope your concern has been resolved.
In case of any other assistance or more customer service options, please feel free to visit our online customer service page at http://www.bajajallianz.com/Corp/customer-service.jsp
Best Regards,
Bajaj Allianz Life Insurance Team