[Resolved] Bajaj Allianz — Payment made but car insurance not issued

Sharan Bhatia

from Delhi, Delhi

Address:	New Delhi, Delhi, 110088
Website:	Www.bajajallianz.co.in

I made payment of rs.3717.00 by visa credit card to your company for third party car insurance on 14.04.2017 vide online payment reference no.67973827. Acknowledgement of payment received was sent to me on 15.04.2017. The insurance policy has not been issued to me so far. I has requested to reverse back rs. 3717.00 to my visa credit card as the insurance policy has not been issued to me. Inspite of various reminders and phone calls, emails sent to the company the charges have not been reversed to me. Finally my complaint has been lodged to your company vide complaint no.66615596.
I am not receiving any satisfactory reply and refund from the company. It is a clear case of harassment to a senior citizen. I have wasted lot of time energy for perusing the matter. Kindly resolve the matter urgently, otherwise i may be constraint to file legal claim to consumer court.
Sharanjit singh

[protected]

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Jun 11, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Bajaj Allianz Customer Care's response Hi Sharan,

We regret the inconvenience caused. We have escalated your issue to our team and shall get your policy issued at the earliest.

We have registered your complaint with the Reference No.: BA - 1164, keep a note of the same for further procedure. Also, you may get in touch with us at [protected]@bajajallianz.co.in for any future queries.

Regards,
Bajaj Allianz General Insurance