[Resolved] Bajaj Allianz — Payment not received | |||||
Myself Arun Kumar from Trichy, am a one of the old customer of Bajaj Fin Serv. I bought an LED LG TV on November 2014 with an extended warranty of our Bajaj Allianz general insurance. My details are Customer ID: 62513699, Policy number: OG[protected]-00000022. July 4th I registered a compliant on my TV through customer care number, they given an claim number: OC[protected]. But my problem is not resolved yet. Only technicians were visited. In this regard, I registered a compliant on 06.08.2016 also for this issue but no response from company side. My complaint number is [protected]. I called your Hariyana service provider that is[protected] on 31st August they put conference call with RM, Mr. Lakshman and Mr. Umapathi that time Mr Lakshman told everything is approved Saturday(03.09.2016) the problem will be solved. But not solved again and I called again Hariyana office. They connected my call to Mr. Andrews he said, my problem considered as a total loss and he send some documents for claim through mail and said please send the docket number through mail after sending the documents. I tried lot(more times) to send the docket number to that mail id [protected]@allianz.com but can't. I want to know when my problem will be resolved and when will i get the settlement. I have to buy a new TV. Was this information helpful? | |||||
Oct 16, 2016 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Sep 15, 2016 Bajaj Allianz Customer Care's response Hi Arun, We understand your concern and have forwarded the same to our team. They'll get get in touch with you to address your issue regarding TV at the earliest. Your case is registered with us with the Reference No. BA - 1076, note this for all future follow ups. Do mention this reference no. in the subject line of the email you'll be sending. Regards, Bajaj Allianz General Insurance | |||||
Add a Comment | |||||
78%
Complaints
2208
Pending
0
Resolved
1672
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
Post your Comment