[Resolved] Bajaj Allianz — policy document not giving but payment deducted

subodh_bhatt1981

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	BAJAJ ALLIANZ

Dear sir, i had a insurance policy for my car maruti ritz uk07 ar 5300 with bajaj allianz and due date is pending on today 23rd aug'17. I had made a payment of rs. 6017 on 22nd aug'17 through online for policy renewal. But yet to received the policy document. Talk many times to customer care and their branch but nobody is able to provide solution although they are agreeing that amount has been received. Now i don't have the clarity for the policy and where is the problem. Without insurance i can't drive and i don't have any clarity when i will get the same. I need full refund of my amount. But bajaj allianz is not sure how much amount will they revert.
Contact no. [protected]
Subodh bhatt

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Oct 7, 2017

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

Bajaj Allianz Customer Care's response Hi Subodh,

We'll surely help you with the policy copy. Please email us your policy number at [protected]@bajajallianz.co.in for quicker assistance.

Your issue has been registered under the Reference No. BA - 1239. Request you to mention the same in the subject line of the email while writing to us.

Regards,
Bajaj Allianz General Insurance

Verified Support

Aug 28, 2017

Bajaj Allianz Customer Care's response Hi Subodh,

We've been updated that your policy is issued and the same has been emailed to you. Thank you and have a great evening!

Regards,
Bajaj Allianz General Insurance