[Resolved]  Bajaj Allianz — policy document not received

Address:500039

Worst company, poor service, silly reasons, no responsibility after taking the policy.

I took policy more than 1 month back.. Till date i didn't receive the hard copies of the same. Everytime, they are saying "i will get the document within 15 days, since they are using firstflight courier.. Till date no one contacted from bajaj allianz or firstflight courier about for undelivered reasons

My policy # og[protected]-00010761
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Oct 2, 2017
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Bajaj Allianz Customer Care's response
Hi,

We're keen to assist you. Request you to send in your contact number via email at [protected]@bajajallianz.co.in so that we can help you with the policy copy ASAP.

We've registered your complaint under the Reference No.: BA - 1244. Please mention this number in the subject line of the email while sending in your details. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

My policy no is,
OG[protected]-00028074
and my customer ID:71533696,
Insured Name:Brijesh Ramesh Savla
I want duplicate copy of my Two wheeler pl send me on my email
[protected]@gmail.com

Bajaj Allianz Customer Care's response, Sep 2, 2017
Verified Support
Hi Vicky,

We'll quickly help you with the duplicate policy copy. Please share your contact number at [email protected]. so that we can assist you with the policy at the earliest.

Also, we've registered your issue under the Reference No.: BA - 1251. Do mention the same in the subject line of the email while sending in the details.

Regards
Bajaj Allianz General Insurance
Bajaj Allianz Customer Care's response, Sep 2, 2017
Verified Support
Hi Vicky,

We've received an update that the policy copy has been emailed to you. Thank you for your support and have a great weekend!

Regards
Bajaj Allianz General Insurance
My policy no is,
OG[protected]-00028074
and my customer ID:71533696,
Insured Name:Brijesh Ramesh Savla
I want duplicate copy of my Two wheeler pl send me on my email
[protected]@gmail.com

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