[Resolved] Bajaj Allianz — Problem about online renewal payment | |||||
Good morning My self Nilesh Murudkar, I have your bajaj Allianz two wheeler policy and my policy expiry is on 27 april 2017. The matter is that your representative called me on 22 april 2017 by no (+[protected] and told me about Policy renewal, then they send me online payment link on mobile ([protected]), (http/-goo.gl/mgCmz) (proposal no is[protected] after receiving message I opened link. And make payment online. Amount is (1115/- Rs). I am attaching my HDFC bank statement with this message for your reference.(reference no is – [protected]).But till we have not receive any message or certificate regarding policy renewal. Or after online enquiry they not showing renewal. policy.I am trying your customer care no many times, but there is listening message that all representatives are busy. My mobile no is [protected], you will call on this no after 5.15pm, and my alternate no is [protected]. Or mail me on (nilesh.[protected]@gmail.com)(nilesh.[protected]@hp.co.in) PLEASE LOOK IN TO THIS MATTER AS EARLY AS POSSIBLE.OR YOU CAN CALL BELOW NO. IN OFFICE HOURS 8.30AM TO 5.00PM Thanks & Best regards, Nilesh Murudkar (Maintenance Executive) Maintenance Hindustan Platinum Pvt. Ltd. C-122 TTC Industrial Area, Pawne, Navi Mumbai - 400703 Tel. +[protected] Extn. : 4277 Fax.: +[protected] Email : nilesh.[protected]@hp.co.in Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support May 11, 2017 Bajaj Allianz Customer Care's response Hi Nilesh, We regret the inconvenience caused. We have escalated your issue to our team on priority. Please share your policy number via email at [protected]@bajajallianz.co.in so that we can have our team connect with you soon. We have registered your complaint with the Reference No.: BA - 1163, keep a note of the same for further procedure. Request you to mention this number in the subject line of the email while sending in your details. Regards, Bajaj Allianz General Insurance | |||||
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