[Resolved]  Bajaj Allianz — refund of excess payment

Address:Mumbai City, Maharashtra, 400055

Policy no. Og[protected]-00001015 was due in 17 sept 2017 - health insurance.

Against the above policy, bajaj allianz's representative mr. Vinod singh (M. No.[protected] has collected 2 years renewal premium from me in the 1st week of sept 2017 and renewed my policy only for one year. The duly renewed policy i received in my hand in the mid of december. Since then i am following up with mr. Vinod as well as rakhee rajan renewal channel - mumbai, (Contact no:[protected], but their standard reply is its in process.

I would like to know will i ever get refund of my excess payment or it will be in process for ever. I will never ever make a mistake of continuing my health insurance policy with bajaj in future.

Flavia joseph dsouza
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Mar 8, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
Bajaj Allianz Customer Care's response
Hi Flavia,

This shouldn't have happened. Allow us to get this checked with our team. Please share your contact number at [protected]@bajajallianz.co.in so that we can connect with you for a detailed feedback.

We've also registered your complaint and the Reference no. for the same is BA - 1331. Mention the same in the subject line of the email while sending in the details or for any future follow-ups.

Regards,
Bajaj Allianz General Insurance
Verified Support
Feb 05, 2018
Bajaj Allianz Customer Care's response
Hi Flavia,

We understand that our representative has connected with you and has requested for some necessary documents for further process. We've sent you an email regarding the same. Request you to acknowledge it. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

Sir
Please send my duplicate insurance policy copy my insurance policy no OG[protected]-00000730 My mail id - [protected]@gmail.com
Please send copy urgent
Bajaj Allianz Customer Care's response, Jan 25, 2018
Verified Support
Hi Tushar,

We'll surely help you with the policy copy. Your details have been shared with our team and we assure you that we'll have the policy copy sent to you at the earliest.

We have registered your complaint with us under the Reference No.: BA - 1333. Please mail us at [email protected] with the given reference number in the subject line for any future follow ups.

Regards,
Bajaj Allianz General Insurance
Bajaj Allianz Customer Care's response, Jan 31, 2018
Verified Support
Hi Tushar,

We've been updated that our team has sent across the soft copy of your policy via email. Thank you for your support and have a nice day!

Regards,
Bajaj Allianz General Insurance
I had availed a loan through bajaj finance but after that I have been continuously getting recorded calls through out the day for the past so many months which has Become a nuisance. Please request you to look into this matter and take necessary steps to stop this. Thanks and waiting for a positive result

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