[Resolved]  Bajaj Allianz — regarding not settlement claim of home insurance

R sir/ mam,
I have home insurance policy of bajaj allianz whose policy number is og[protected]-00000617.
I need a claim on my laptop whose description was already mentioned in the policy & for this i registered a claim on toll free number under track issue 47069843.
My claim is send under their chandigarh branch where sonia mam is watching this issue of claim settlement.

I provide him all the documents regarding my claim that she demand & my all documents are correct.

Now she was saying that your total sum insured is very low so that we cannot process your claim otherwise increase this sum insured up to 5 lakhs if you want to settle this claim.

If for settlement of claim sum insured of rs 5 lakh is compulsory then why at the time of buying the policy we donot have talk about this or why our policy is made. If for whole year suppose i donot need any claim then my policy is ok, if i need a claim my policy is wrong.

This type of cheap talks at this time is totally wrong when i need a claim. This shows that they are doing this talk to not provide us claim.

Please check this matter as soon as possible & settle my claim and take suitable action also against sonia who does not have manners how to talk with customer.

Thanks
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Jan 11, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Bajaj Allianz Customer Care's response
Hi Vishal,

We'll certainly get this checked. Please help us by sending across your contact number at [protected]@bajajallianz.co.in for further assistance.

We've registered your issue with us under Reference No.: BA – 1311. Please mention this number while writing in to us with the requested details and for any future follow ups.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

There is no settlement of claim made by the bajaj allianz till now, nor I received a single mail or call from their side second time regarding this .

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