Bajaj Finance — Strong Disconnect on the sanction policy of Bajaj Consumer Loan.

Address:

Faridabad, Haryana

Dear Team, I am highly disappointed to share my heartiest feelings with respect to the sanction policy of your organization as my consumer loan for Sony Bravia LED Television was sanctioned through your system on 18th March'2015 with Loan Application Number : SF21242379 on the basis of my running credit card track record which was issued by AXIS Bank on behalf of my current profile and my reputed organization named M/S Janalakshmi Financial Services But I got a shock when I visited your office available in NIT 2, Faridabad as your representative requested me to visit their office premises ( above Electronic showroom, opposite ICICI Bank, NIT-2, Faridabad ) and after visiting and handing over the required KYC and my address proof ( which was on my organization's letter head ), Your representative abdruptly and deliberately declined my sanctioned loan application mentioning that Janalakshmi Fianancial Services is not listed company but I know that my esteemed organization is already a listed organization in all the NBFCs Forum which really hurts me and the elite reputation of my esteemed organization. This is not a complaint because I know some other NBFCs will certainly come to my door with high regards but I want to make you realized as to how your representatives are misguiding and misbehaving with your clients which is not at all expected from the NBFC like yours. Hoping to get your response in terms of issuing an apology letter to me. Yours Abhijit Rudra Paul Sales Manager Janalakshmi Financial Services Faridabad Ph: [protected]