[Resolved] Bajaj Finserv — Bajaj Finserv filing civil case against me | |||
Bajaj Finserv, A year back I purchased a smartphone from Reliance Digittal though Bajaj EMI card. At the time of purchasing the phone I informed the representative of bajaj Finserv that they can not process the EMI through my old ICICI Bank account since it stopped using it and asked them if I can change it to my HDFC account which I was using currently. He asked me to provide a cancelled cheque at least a week time before the next EMI date which I gave the HDFC cheque to him after 2 days purchasing the phone. But very soon after the EMI date I realised that it's not updated and they keeping calling for EMI bounce and they kept collecting the dues every month by cash. After completing the emis they still asked me to pay EMI bounce charges which I denied because of no fault of mine. And they didn't call me after that. But today I received a call from someone name Mr. Yadav stating he is a lawyer and said Bajaj Finserv has filed a civil case in my name stating I have pending due of Rs. 2100 (EMI bounce charges) which I will have to pay before 4pm today (call received only by 3pm) or else will have to pay a penalty of Rs. 18000 at Delhi court. I explained what was actually happened and told him thats not my fault where they didn't update the records because of that only I paid every month through cash. I don't understand one thing when I had the cash to pay the due every month why cant I make it through ecs. That's their fault didn't switch it to my current account. Bajaj please rectify this issue. Kindly someone advise me on this. Regards, Vinoth S [protected] Was this information helpful? | |||
Sep 26, 2015 Complaint marked as Resolved Bajaj Fin Serv has waived off the penal charges and closed my loan account. Also sent me the NOC for loan account.
Regards,
Vinoth S
8939900136 | |||
 6 Comments | |||
Comments
Dear Customer,
Greetings from Bajaj Finance Ltd. At the outset we regret the inconvenienced caused. With reference to your post, we wish to confirm that we are waiving the penal charges of Rs. 2100/- as a goodwill gesture and closing the loan 4030CD06627781. We have also intimated our collection team to stop all follow-up for this loan, we request you to kindly bear for next 48 hours in the interim. For further information please do write us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending.
Greetings from Bajaj Finance Ltd. At the outset we regret the inconvenienced caused. With reference to your post, we wish to confirm that we are waiving the penal charges of Rs. 2100/- as a goodwill gesture and closing the loan 4030CD06627781. We have also intimated our collection team to stop all follow-up for this loan, we request you to kindly bear for next 48 hours in the interim. For further information please do write us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending.
Hi
Same issue mr Yadhav called me from delhi, and was giving tym like 1hoyr to pay amount of 19700 /-
Yes I have taken loan, but due to my father health condition I was suffling to chennai, and AP, I was working in Bangalore,
If you are not paying by before 4pm we ll take action like that he said . I was asking time for until 1st !!
But not at all giving time! Just help me out of this Bajaj team!
My number [protected].
Same issue mr Yadhav called me from delhi, and was giving tym like 1hoyr to pay amount of 19700 /-
Yes I have taken loan, but due to my father health condition I was suffling to chennai, and AP, I was working in Bangalore,
If you are not paying by before 4pm we ll take action like that he said . I was asking time for until 1st !!
But not at all giving time! Just help me out of this Bajaj team!
My number [protected].
And I was not getting any legal notices ! Through mail or email!!
Kindly respond on this.
Kindly respond on this.
I am been getting call from mr Yadav against bounce payment of my emi against the personal loan taken in 2016 which was already clear the pricipal amount and interest on it still they saying it’s pending and been harrsing the senior citizen at my earlier ressidicne addrecne where in I had left that state last year and had closed the amount. Bajaj kindly solve this as earliest.
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending.