[Resolved]  Bata India — BATA India- Poor Customer support for exchanging new shoe in week time.

Address:560037

I would like to lodge complaint against Bata shoe store, 7/3 Kundalhalli gate cross, opp HDFC Bank, Brookfield, Bangalore 560066. I have purchased shoes of worth 1499/- on[protected] and very next day i realized shoes became tight for me due to which i developed wound on my right foot . so today on[protected] i went to exchange the shoes, the shopkeeper (Mr. Madhu) didn't even looked at my bill, shoe and said it cant be replaced as its very rude attitude of shopkeeper towards customer and i told him i am diabetic patient. i can' not afford to have wound on my feet so he replied " Go to the hospital" which highly not acceptable from any shopkeeper. then i have spoken to customer care by Name- Vishal told him all issue he gave me reference no -523652. I would strongly recommend not to keep such people who are highly irresponsible and doesn't know how to handle complaint.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2015
Bata India Customer Care's response
Hi Jyoti, we regret the inconvenience caused to you. Please share your contact number and email id so we can assist you with your concern.
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