Bata India — Exchange not allowed for an item purchased in discount rate.

Address:Kamrup Metropolitan, Assam

On 12.04.14 i purchase a foot wear on discount rate vide cash memo no 276. But due to some reason i want to exchange the same and today on 13.04.14 i went to the same store at Ganesguri, Guwahati, Assam.(Shop no-299). But they are not ready to exchange the item, mentioning that discount sale is not allowed to exchange. But same thing is not mention in cash memo neither it was told while purchase made. Please help so that i can exchange my item. Regards- Kaushik Saikia. Guwahati. Mobile no-[protected]
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Dear Customer,

Thank you for the feedback.

We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you.

Our customer service team will address your queries related to Bata products, in the best possible manner.

Best regards
Bata Customer Service
I register my complain on 14.04.14. No is 174290. My email id is- [protected]@rediffmail.com. But hv not getting any response till now. Pleas look into my complain
Hi kaushik, We have sent you an amicable resolution on your email id registered with us . Kindly Check and confirm. Thank You.
Dear Customer,

Since we have not heard from you, we are closing this complaint for now.

In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.

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