Bhanzu — Delay in Cancellation of Course and not stopping EMI

T

talienNnoel

from Hapur, Uttar Pradesh

Jun 12, 2023

Address:	Telangana
Website:	bhanzu.com

I have been trying to cancel my online course since 25th April and they are giving false commitment since then that they are working towards cancellation. They still charge in the month of May and now they are going to charge again in the month of June on 14th. I tried calling their customer care and it takes 20-25 minutes to reach to customer care and then they disconnect the line. Their RM has been calling us and giving false commitments.

Regards,
Gaurav Bansal
[protected]
Registered Phone no with Bhanju: [protected]

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Bhanzu Learning

from Bengaluru, Karnataka

Sep 13, 2023

We apologize for the inconvenience you faced during your course cancellation process. We have looked into your case, and we are pleased to inform you that your issue has been successfully resolved. If you have any more questions or require further assistance, please do not hesitate to reach out to us. We are here to help, and your satisfaction is our priority. Thank you for your patience, and we appreciate your understanding.

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