Very bad experience with Bharat booking in delhi-manali-shimla-jaipur trip of 10 days. they have not honoured their commitment since the executive left office. no early check in provided, no rooms as shown in discussions, no good hotel in Manali (without heater facilities and lift), not a good vehicle for ths ling drive (airbags warning symbol) etc etc. Being in Manali, they don't have any tie up with snow or adventure activities so we end up in paying more in all places due to driver influence and directions. driver stops in places where the prices are high and not giving importance to sight seeing.no better stay provided to driver for rhis 10 days trip so we end up in sacrificing our time to alert the driver instead of enjoying the trip. no proper support during the travel and after the travel we need to call so many people to share our experiences. no proper response from team while hearing complaints but they are good in follow up for money. it is better to plan our own instead of spending time with them while planning trip, facing issues in travel and resolving issues after travel. they offered 10k as compensation though i donot agree with that amount. being in travel industry they need to do better than us but they risk our lives, money, time and comfort etc. i donot think of any travel with them anymore in my Life better i can plan better than them. Was this information helpful? |
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