[Resolved]  Bharat Gas — Facing Problem to get my transfer gas

Address:Lucknow, Uttar Pradesh

Dear Sir, (Incident date 29/05/2015 and 30/05/2015) As i have transfer from St. Lawrence School, Unnao, (U.P.) to Lucknow School, (U.P.). I have submitted my Regulator and Two Cylinder in Hari Bharat Gas Agency, Unnao and they have given me the transfer receipt to show in Lucknow gas office, my all papers are upto date and clear but they are not giving my 2 cylinder and regulator, as they are saying that you have to purchase two items from them i.e. gas pipe, gas trolley, lighter, emergency light etc. but i do not want any thing because i have already with me all these things, as i did not know that the things which i have taken from gas agencey unnao those bill i have to submit in other gas agency at the time of transfer, then i would have kept it, but at present i have no bills of those items which i have mentioned. The Agencey Name is MAMTA GAS SERVICE, HIND NAGAR, LUCKNOW. I have talked to one of the person of BHARAT PETROLEUM, GHAZIABAD, they have given me a number of one of the representative who look after all Lucknow, i have also talked to him also he has told that you can purchase one gas pipe from them when you go at that agency you call to me and i will talked to them, next day i have given many calls to that representative and he did not pick my call, Now here is a kind request that i can not afford these items because already i have these items. I and my wife has not cooked food from two days and we are facing many problems, we are only eating bread, biscuit and water to survive. Please help me as i have not enough money to spend. Hoping that you can solve my problem as soon as possible from your side. Thanking you, Yours faithfully, Sameer Kumar Sarkar, My email id ([protected]@rediffmail.com) my Mobile No.[protected]
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Complaint marked as Resolved 
Verified Support
Jun 02, 2015
Bharat Petroleum [BPCL] Customer Care's response
Dear Sir, thank you for writing to us. Our customer care team will get in touch with you to resolve your issue.
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