Bharat Matrimony — Assisted Matrimony Service | |||||
I am a retired person. I am searching a match for my daughter. We are of Christian Community. with the hope of getting my task done easily I approached your BTM - Bangalore office. Your officers convinced me about one Assisted Matrimony Service from you under which an assigned Relationship Manager would serve as a real broker between the parties and would get me results. They also convinced me that Once I pay for one "Bharath Matrimony Service" it includes as paid for the Community Matrimony, that is for us, the "Christian Matrimony" also. So, I paid Rs. 10000/- as an advance on 30.05.2016 under Bharat Matrimony for Assisted Service, the remaining Rs. 3000/- I am suggested to pay on completion of task under the scheme. The assigned Relationship Manager, one Ms. Jeevitha worked accordingly for about a month and simply selected a number of parties as matchings to my daughter and sent messages and nothing else we availed as result. She says that i can avail community matrimony only on separate payments. At present, we are feel that your assisted matrimony service is a waste of money for us and no community matrimony available for our access, all in contrary to the forewords of your offices. Hence, i beg your kind self to stop your assisted service with immediat effect for my daughter which we feel useless for our case. Please relocate the remaining fund out of Rs. 10000/- which i have paid for your assisted service and kindly provide us the Basic Christian Matrimony Service for us for the remaining amount which may be useful to us. Sir/ Madam, as a retired person, I request that be kind enough to help your customers and let our hard earned money not go as a waste. In case you are unable to provide alternative service for the remaining amount as requested pls. refund. Thanks. Email ID. [protected]@gmail.com. Was this information helpful? | |||||
Bharat Matrimony customer support has been notified about the posted complaint. | |||||
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We regret the inconvenience caused to you.
Please send your matrimony Id and your contact number to [protected]@assistedmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.
We apologize, once again for the unpleasant experience you had.
Regards,
Team Contact Center
Bharatmatrimony.com