Bharat Matrimony — Fake Commitment By Employee

avinah dave

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan

Unfortunately I am a paid member of Bharatmatrimony, On the first day I told company executive (Mr Imitiyaz Mob No [protected]) that I am looking a partner in Rajasthan & only Manglik Dosh profile which is education line, but they told me that we have so many profile according to my profile.He also promised me that bharatmatrimony will mail 6 profile daily basis according to my preference, But now I did'nt get any type of mail from company After that I had payment to you dated 27/06/2015 Rs 3100. Then I called to Mr Amit he told me that we have very less profile according to you, So its my humble request please help me for refund of my payment Please call [protected]

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Bharat Matrimony customer support has been notified about the posted complaint.

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Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Mr. Avinash Dave,

Regarding the mis-guidance given by our executive, we apologize for the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@assistedmatrimony.com

We value your association with Bharatmatrimony.com

Regards,
Team Contact Center
Bharatmatrimony.com

Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Mr. Avinash,

Expressing concern over the wrong commitments given by our executive, we regret the inconvenience caused to you.

We request you to contact the phone number +91 [protected] for assistance.

Should you require any clarifications or assistance, please don’t hesitate to mail us at [protected]@bharatmatrimony.com or call us at[protected].

We value your association with Bharatmatrimony.com

Regards,
Team Customer Care
Bharatmatrimony.com