[Resolved]  Bharat Matrimony — Fooling People With fake data

I am writing this out of irritation. Being a tester I spent a lot of time testing and finding bugs and noticing minute things which I feel proud of as it came handy this time around. I have noticed a lot of things on this bharat matrimony and want everyone to know. 1) Starts with calls from the customer care (constantly every alternate day 2-3 times a day) this happens usually when your membership is about to expire in a few day’s time. They call you up to find out about the responses or the service they are providing which they will never ask for about 2 and half months. As the expiration of the membership gets closer the frequency of the calls to renew the membership also increases. 2) Out of the blue you start getting Interests (mind you cannot even look at those people. They don’t fit into the expectation criteria and according to me should be fake profiles) 2-3 interests everyday till the time your membership expires. And between those 2 and half months you will have 0 interest. 3) Once the membership Expires: The very next day you will find a Message in the Unread message box. Ah!! Thinking that you might find the one, you like a fool pay and renew the membership. The very next moment there won’t be any message under the unread message tab I have experienced this twice. And making sure not getting fooled this time around.I hardly get any response. I feel most of the profiles are fake. This bharat matrimony people are fooling around big time. A serious action needs to be taken Be cautious people!
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Aug 13, 2020
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
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