[Resolved]  Bharat Matrimony — Non delivery of messages to the opposite party.

As everyone know almost every Indian will receive promotional emails from Bharat Matrinony.com irrespective of their age. And thus, Email servers are treating emails from Bharat matrimony as "Spams" and it will be auto-directed to spam / junk folder. Still we are receiving some emails in inbox too. The issue is, Even for the paid members of Bharat Matrimony, messages will come to Spam folder. Even though there is one inbox in Baharat matrimony profile, when some messages are coming to Inbox, users will not even think of checking spam box. Honestly, more than 50% of my sent messages are not read by the recipient because of this spam issue. I had a talk with the technical staff, They advised me to add bharatmatrimony's email to contacts. Still the issue remains unsolved. I have sent complaints so many times, they are still sending automatic reply emails saying "We regret inconvenience caused to you, already forwarded to the concerned team" Even this email I got in spam folder !!! This would be disappointing for all Paid members of www.bharatmatrimony.com because, days are counting. I am not putting my Account ID because, Since I know this issue, I know the solution for my incoming emails. I will check spam folder also. I am only concerned about sending mails. So this Bharatmatrimony.com review is genuine, I can provide my details with all proof of this issue. Sincerely, Easwaran.P
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Matrimony
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    815
    Pending
    86
    Resolved
    435
    Bharat Matrimony Phone
    +91 81 4499 8877 (India)
    +44 20 3608 0267 (UK)
    +1 818 688 3593 (USA/Canada)
    Bharat Matrimony Address
    No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028
    View all Bharat Matrimony contact information