[Resolved] Bharat Matrimony — they didn't refund my amount of r5 500

Surya Kant Mangla

from Mumbai, Maharashtra

Address:

Yamuna Nagar, Haryana

they gave me one offer to access profiles and their conatct numbers for 4 months in just rs 2500, the exceutive officer was not available in Yamuna nagar so were not able to pay cash then I asked online Procedure for depositing money, they said I have to pay 3000 rs, and then they will refund me 500 rs in 48 hours, I did the same, waited for 96 hours, called them back, tehy said they will return the amount in 72 hours, again waited for 96 hours and called back then they said they will return in 48 hours, , and I have not got my amount till today. I deposited 3000 on 7th March 2015.

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Aug 8, 2021

Complaint marked as Resolved

Bharat Matrimony customer support has been notified about the posted complaint.

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Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sir,

We regret for the inconvenience caused to you.

Regarding the delay in refunding the excess amount paid, we request you to revert to us with your exact Matrimony ID and registered contact number so that we can check and do the needful.

Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com or call us at[protected].

We value your association with Bharatmatrimony.com

Regards,
Team Contact Center
Bharatmatrimony.com