[Resolved]  Bharat Matrimony — WORST service and they support cheating !

I had several bitter experiences with Bharat Matrimony website. I had taken their paid membership two times and really regret wasting my money. Pathetic service. I have told all my friends and relatives to not ever trust Bharat Matrimony. They are just interested in making money and completely lack ethics. We recently received an alliance. The member Aravind Alagar with id M2359618 has a severe Chevvai dosha which has absolutely no remedy as he has Mars in 8th place with no other planet. Instead of searching for a girl with similar horoscope, she chose to hide the dosha. Unless the girl also has severe Chevvai dosha the marriage life will be doomed. It will end up in divorce or death of the spouse. In Bharat Matrimony profile the Chevvai dosha was given as NO. It was a very big lie and not to mention downright wrong. Our paid membership expired so we couldn't access the member's horoscope. The member's mother emailed a copy of the horoscope. We consulted a reputed astrologer and he strongly advised to not proceed with the alliance. I decided to give a complaint to Bharat Matrimony about the false info in profile. I told them the member wants to deceive bride's family by hiding the dosha. I sent a screenshot of his Bharatmatrimony profile M2359618 where Chevvai dosha is mentioned as "NO". I also forwarded them the boy's horoscope, photo and biodata that was personally sent by boy's mother from her son's id as proof to the complaint. I told them to cross check with the horoscope that is available in the profile. I complained on Jun 22 and waited patiently for not 1 or 2 days. But nearly 2 weeks. I was hoping they will update the profile. The member's mother after many blatant lies finally altered the whole horoscope by changing time of birth. I was really appalled at the extent the mother of the boy went to conceal the presence of Chevvai dosha in her son's horoscope. I was further shocked to see Bharat Matrimony defending them even after I provided them adequate proof documents just because he has taken a paid membership. How pathetic ! If something untoward happens to the girl after marriage. Will Bharat Matrimony take responsibility? (Note: He is only son and has no siblings) Can't a mother remember the time of birth of her only son? Will anyone believe this story? Besides, she herself admitted her son has Chevvai dosha on phone to us before we complained to Bharat Matrimony. It is more than apparent the member's mother is cheating. Why Bharat Matrimony is supporting her and has not taken any action? It is not a thing to be overlooked or ignored. I would like to sincerely know why Bharat Matrimony has provided an option to filter out profiles with Chevvai dosha in their Advance Search if they cannot take our complaints seriously?