Bharat Petroleum — Talk time of Vodafone against redemption of point from Petrocard- not given

Address:

Vadodara, Gujarat

Sir, Namaskar.
My Petrocard Customer ID : CU[protected] Bhatt Pravin Ramanlal.
As on 28/06/2013 there was company' s scheme get Rs.100/ Vodafone talk time by redemption of 6666 points from Petrocard balance. I had used for 3 times. Total points debited 6666*3 =19998 from my point balance. After that I got credit of only for Rs. 100/ . I registered first complain on 01/07/2013 on customer care. According to talk with customer care person within 6 to 7 working dY it will be solved. Complain no. was given 5418450.

After that so many times I made remainder but my problem as it is. Credit of Rs. 100*2 = Rs.200/ net balance 86*2 = 172/ is out standing. I had make a mail on [protected]@bharatpetroleum.in on 02/09/2013 but they have no reply till today.

Today' s latest complain No. Is[protected]/03/2014 )

Do need full in this regards