Bharat Sanchar Nigam [BSNL] — Refund of excess fees charged against bsnl je exam
R
Rajesh Valoth
from Valapattanam, Kerala
Sir/madam
While making online payment through sbi sb ac, against exam fee for bsnl je, due to the error in site in updating the status of receipt of payment, i was made to make payment thrice @ 10019/- on 09.08.2016 (twice) and 10.08.2016 (once). my registration number is 1083728. i have not received the excess amount charged. kindly refund me the excess amount charged. (rs 2038/-) at the earliest.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
I paid the fee twice via citibank debit card for the exam. I have mailed them repeatedly and they aint picking calls either. the failure transaction details are as follows:
the details of the transaction that did not complete the application:
Please do the necessary for the refund of this amount. Only The second transaction made from the same card reflected on the payment page finally and completed the application procedure.
the successful transaction ref number given in my acc is SBIPG Ref:[protected]. and the successful transaction details are as follows:
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I paid the fee twice via citibank debit card for the exam. I have mailed them repeatedly and they aint picking calls either. the failure transaction details are as follows:
the details of the transaction that did not complete the application:
Transaction Date & Time[protected]:47:07 PM
Merchant Transaction Reference No. JETTAJUL16_[protected]
Atom Transaction Reference No.19535793
Payment Mode Debit Card
Card Brand MASTER
Amount1008.63
Customer Name GUHAN SRIRAM.R.V.
Customer Email Id g.[protected]@gmail.com
Transaction Status Success
Please do the necessary for the refund of this amount. Only The second transaction made from the same card reflected on the payment page finally and completed the application procedure.
the successful transaction ref number given in my acc is SBIPG Ref:[protected]. and the successful transaction details are as follows:
Transaction Date & Time [protected]:40:15 PM
Merchant Transaction Reference No. JETTAJUL16_[protected]
Atom Transaction Reference No. 19540802
Payment Mode Debit Card
Card Brand MASTER
Amount 1008.63
Customer Name GUHAN SRIRAM.R.V.
Customer Email Id g.[protected]@gmail.com
Transaction Status Success
Please do the necessary to initiate the refund.
Thanks