Bharat Sanchar Nigam [BSNL] — unreasonable and unexpected billing by bsnl.

Address:

Dehradun, Uttarakhand, 249201

Bsnl had charged rs. 8580.45 as data usage charges in my april 2017 bill of mobile no. [protected]. Only on a single day i. E. On 25.04.17 the data usage charges was rs. 5998.33. While the actual fact was that due to poor call and internet connectivity of bsnl i was forced to withdraw myself from bsnl services. On 26th april bsnl services were disconnected from my mobile. But the bill charged by bsnl was very unexpected and surprising. I have never used too much data ever on my mobile and it may be verified from my bill history. However this bill was not accepted to me but i was compelled to pay the bill as i have to port out my mobile to other service provider. I have emailed to cmd, bsnl on 7th june 2017, 19th november 2017, 25th november 2017 in this regard but no action has been taken yet in this regard.

In view of above it is requested to pl arrange to investigate my bill and refund the excess amount charged from me.

Thanking you,

Rp raturi
29/2, nehru marg,
Ashutosh nagar
Rishikesh (Uttarakhand)
Mobile no. [protected]