[Resolved]  Bharti Axa — jeevan anand insurance policy from bharti axa

Address:601 S Peters Road, Apt C4, 37922

Here is my policy no :[protected]

I purchased this policy almost 7 years ago now and have paid a total premium of approximately rs. 6, 80, 000.

I few months back i got the check about rs. 23000.

First of all, i don't understand why this amount is so low. Is the company performance that bad?
I was told anywhere between 8 - 12 % when i purchased the policy.

Their agents have been going around lying and scamming people with these numbers and what i actually get is peanuts.

It would have been better if i had put my money into an fd as it would have doubled by now.

When it came to selling the policy and taking money from me, the agents and company is extremely quick. However, when it comes to customer service, this is absolute crap. I would rather get my money invested elsewhere such as lic, which by the way has better returns.

When the agent sold the policy to me, i told him very specifically that i'm looking for returns and he said that was assured and the life insurance policy was just an add-on.

When being sold the policy, the agent had told me between 10 and 12% returns. This is the lowest bonus of all the plans declared. My policy term is for 15 years so there is no point to pay another 8 years if you guys paying like this.

Can you guys let me know how much i get if surrender my policy now.

I live in abroad so if you guys want to call me, please call below no.

Thanks & regards
K. R. L. Rao
+[protected]
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Mar 29, 2019
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Bharti AXA Customer Care's response
Dear Sir, we regret the inconvenience caused. We've noticed your concern belongs to Life Insurance, and same has been shared with the team. They will connect with you to assist you better. Thank you for your cooperation.
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