Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I bought a few products from big bazaar store and they charged additional amount for it. It is illegal to charge for a bag that is being for advertising the brand. I would need you to resolve my issue or else i will have take some legal action. I have bought products of approximately rs.1000 so the store is responsible to give me a bag for free at least when they are using it for promotional purposes. Why am i supposed to pay for it?...

On friday 31st may 2019 i purchased tamarind from big bazaar gaziabad opulent mall and today when i opened the packet i'm totally surprised that there is no tamarind inside only tamarind waste is packed inside. It seems that some one from your staff has eaten all tamarind and put the tamarind waste inside and put stickers at the opening of packet so customers will not know what is inside. This is totally ridiculous and cheap practice done...

I have opted for home delivery from big bazaar - aecs layout. My challan no :- 953246. Delivery date and time is[protected]:00 to 22:00, and here i am writing this complaint at 22:30 1st june 2019.

Why you guys promise to deliver something if you can't deliver it on time? People opt out for your delivery service because they trust you to deliver it on time as per their convenience.

Really pathetic and bad...

Friday 31/05/2019 around 19:57pm i did shopping total items 22. And after returning home i found that one of the items is missing. We were not able to check it at the store itself as it had heavy rush as well as.. Later on, we realized that one item is missing. Can you please let us know what needs to be done in order get that product back...
Cin no. L51909mh2007plc268269
Memo no. 0015631 tr: 45519
Ch : 312949 cashier...

I went to shop in big bazaar on 31 may 2019. On the bill we found an item "lb sl 140 pgs p06" (Net amount 225, discount 75) which looks like the two notebooks we bought but we found another item down named "itc saathi lbsl 3" (Net amount 99, discount 51).

"saathi" is the name of the notebook so it's clearly their amount. But then what is the first product? How can they just add it to our bill.

Ch: 509729
Memo...

I have done shopping of 2 packs of pears soap in scheme of 125g (4+1). Where i have been charged for 4 packs whether i have been given only 2 packs. There has been a computer system problem occurred during my billing time.

Please check and revert back the amount of additional 2pack. Details are mention below-

Tax invoice no. [protected]
Dated 19/05/2019
Ch: 362244 rishi kumar

Regards,...

I did my shopping @bigbazaar, ameerpet hyd and i was charged rs. 5 for plastic carry bag with branding logo (Bigbazaar). I tried to explain about the court order and the executive at the billing desk said he is not aware of such orders and more over in replied us to carry all the items by hand if i wish not to purchase the carry bag.

I am surprised to see how these kind of retail market chain organizations are excepted from...

We want to exchange product worth RS.3000.When we entered we were told to take another product and go but after going to billing section only we were informed to meet customer care. After spending one hour we were informed it will take two days for approval .M.Jagan Francis in BigBazaar Tirunelveli didn't even respond properly in customer care.He took 20 minutes to inform us it will take two days for approval.We were really unhappy with the...

नमस्कार, मी संकेत वाघमारे दि.22 मे2019 रोजी मी बिग बाजार(चिंचवड) मधून खरेदी केली, त्यात मला सडलेल्या अंड्याचा ट्रे आला ज्यात अळ्या आणि किडे पडले होते, ही बाब मी दि.23 मे ला बिग बाजार...

Sir

My name is sunny kumar and i'm a prominent customer of big bazaar. I have purchased a vip trolly bag from big bazaar patna (Kurji) worth rs.5200.00 in april end and was told that i'll get a cashback of rs. 1200.00 in my future pay account from 6th of may and i can be used whenever i'll purchase any item from big bazaar. On 22nd may i went to big bazaar and they told me that the validity of cashback was upto 19th may. br...

There was an advertisement which said fashion bonanza shop rs. 2500/- get rs. 1000/-on mens ladies kids fashion and footwear
So we shopped for rs.2597 vide bill no 11645 dated 28/05/2019 and then when we asked them that now give us our rs. 1000/- as mentioned in the advertisement on that they gave us 4 vouchers of rs.250/- each which we can utilise only after we make further purchase of rs. 600/- on a single product.
This is...

My product two safari luggage bags is under warranty period of 18 months but i have lost my original bill while shifting as it was 6-7 months old. I need same duplicate bill of big bazaar. Total amount of purchase was rupees 1199 with name vivekkumar shahu. Mobile number is given to cash counter is registered mobile number [protected]. [protected]@gmail.com
From big bazar kasarvadavali branch. Please provide me with the duplicate...

I bought 40% off clothes my billing should be under 2800 rupay.. But the receipt i get 3125 rupees how this work.. If i bought somting then gst include on the product nothing would be adited in amount when purchasing
My question is why you add extra money in bill why you don't give me the proper bill. I paid more then bill money. I am very disappointed with the service...

On saturday 25.05.2019 I along with my wife visited your outlet at Durgapur for purchasing a toy. After looking at the details of few toys from the description and picture on the outer cover of the boxes, one of the toys appeared to be impressive to us. I found the box was not sealed. So I opened the lid of the box to look into it descriptively. Immediately a Sales lady came rushing to us and said that we are not supposed to open the box....

As per terms of shopping in Bigbazar, I am receiving every month cashback, but in the May month, future pay has unauthorizedly deducted 120 Rs. from my future pay wallet (snapshot of the history of the wallet is enclosed for your reference). How can they deduct past month amount in next month without doing any shopping by me? When I have tried to complain about this on 2nd week of may month to customer care, they replied to me due to a technical...

27/05/2019 i go to big bazar branch, purulia, west bengal pin 723101 to purchase some products.in the time of billing at 9:20 pm one staff say he can't bill my product because time is over. But i wait last 35 minutes in my line. He says in bengoli language "bill habe na" i told i wait in my line why bill not done by you. He says "habe na ja karar karben jan. Jake paren bolben jan". He don't do my bill i return my home. His name abhijit....

I went o big bazar to buy a gas stove. The sales executive showed me a prestige model and told me about the offer on that same. He asked me to buy big bazar vouchers on paytm and use them to buy the same that costed 4000 bucks. He told me i will get cashback of 1000 bucks because there is an offer going on and the cashback will be given in the future pay app. I dd the same and now after waiting and not getting the cashback i contacted cs...

Bought apples from Big Bazaar and on cutting them open found them all rotten. While selecting it looked all fresh. But now on looking it seems all were stored up in a cold storage for a long period and the whole stock was rotten and bad.

Keeping the rate hiked while comparing from normal outdoor vendor, i.e an outdoor vendor will give five apples for 100 whereas in Big Bazaar it was for 145 for the same quantity. So if one...

I bougt 1 pc of american tourister wheel duffle bag in your luggage loot offer from bigbazar kharagpur branch.

At the time of purchase the i asked the customerservice people that if i need to change the size of the bag
Then is it possible? They said yes within 7 days with a same/higher price piece.

Again i asked the same question to two salespersons of luggage section and they also said the same.
I...

Guys just wanted to share an incident which happend with me today at big bazaar, vasai west. There was a offer on coke cans, 6 cans which were of 210 rs had discount of 35 rs that means it should be 175 rs after applying the discount but they charged me 199 that's 24 rs more then the discounted price so when i told the counter sales girl about it, she went and checked with her manager and removed the discount tag from coke cans and told that...