BigRock India Complaints & Reviews

I purchased reseller hosting from bigrock.in problem start appearing after 15 days o[censored]se. I tried to contact them over call but there wasnt any positive response they asked me to log a ticket into the system so I do the same but still no response from their side. when I asked for resolution they said that they cant do it at their end, So I ask for my money back then the Relationship Manager Ms. Nidhi contacted me after a discussion of around...

I purchased a VPS 4 plan via net banking and after the order the order status was under approval.
But its 5 weeks passed and it is was not approved and yesterday when I logged into my account it showed the there were no active orders.

When I asked for a refund they told that it was processed from "Payment Processing Inc" which is a PayPal account of Directi and not of BigRock.

And asked them...

I wanted a SSL certificate for a website client of mine. <br />
So bought it from BIGROCK. <br />
Since i am not very tech savvy with the SSL certificate authorization. <br />
i was completely depending on BIG ROCK support team<br />
But all they did was made it so complicated that nor could i sort it nor does BIG ROCK support team. <br />
All i did was kept chatting with the...

Few days ago my site was hacked. I didn't know about it until BigRock blocked my site. How, why, and when it was hacked, I do not know; only BigRock must know the answer. After too many pain-full calls and messages made to BigRock, its customer care sent this threatening mail to my ID as Given below.

Hello,

Thank you for updating us. We have currently unsuspended your domain name. Currently the domain name...

I am registered to Big Rock Hosting service to host my website on Big Rock. After registering with Big-rock, It was painful experience to run my website in the beginning. Their Customer service is so poor. They treat the customers like slaves.

Now, after 3 months, problems resurfaced. This time they blocked my website. Even after sending so many mails to big rock to complain, I get no response. I tried calling them on their...

I checked bigrock.in offer of getting website in just 400 rupees. That is completely misleading because they are not giving any website for 400 rupees. They are giving a tiny hosting package and domain which includes a website builder. The support said that you have to create that website through website builder. Give me a break bigrock.in because most of the hosting providers are giving website builder with their hosting. But, nobody misleads...

bigrock.in offers "transfer-in a domain and get one year renewal free" - is MISLEADING, actually bigrock is charging the domain renewal in the name of domain transfer charge and then saying one year renewal is free whereas no company charges for transfer-in domains they charge only for one year renewal which bigrock is charging in the name of transfer-in domain charges and saying renewal is free, it is very much misleading.
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Big rock is the fraud company.

As i am using big rock services, and i booked 4 domains from www. bigrock.in but they deducted 6 domains cost from my account, and i tell all my problems to bigrock team and send all details, but days are passed and nothing comes out from there end.

No body reply me....

I REGISTERED THE DOMAIN SOURAVBSWAS.IN WITH BIG ROCK ON 15TH JUNE.
I PAYED THE AMOUNT WITH MY DEBIT CARD .
THE ENTIRE AMOUNT OF 94.05 WAS DEDUCTED BUT MY SITE ISNT ACTIVATED .
MOREOVER IT'S SHOWING THAT MY PAYMENT IS PENDING :(...

I had transfer my money i had proof & all details but Big Rock company says that they don't got payment form CCAvenue & there is no facility by CCAvenue to know about my payment. I had Print screen proof but they are nor replying me....