[Resolved]  BIG TV — Collecting money from consumers for company wrongdoings

Address:

Chittoor, Andhra Pradesh

I got Reliance DTH with SDN#[protected] installed at my native(Chittoor) 5 years back, when iam working in Hyderabad. Now i have issue with DTH & called customer care for service. Now they are charging 380/- rupees for change of address. They are saying they have my Hyderabad address in system. They installed the DTH at my chittoor address & now to update the proper address in system they are collecting money from me. If they are installing the DTH at some address, they should maintain the address in the system. It might be issue with data entry operator OR any other person, why i need to give money to them?. Change of address & 380/- fee will come to picture only when we are moving the DTH from one address to others address. But, in my case i have DTH at same place. They need to correct proper address in system. These kind of activites & fraud behaviour will spoil the company-customer relationships. Please cancel the license of this company. So that no one will suffer with these kind of activities.