[Resolved]  Bigbasket.com — Amount not refunding

Address:Survey No 214 Behind Graphite India, Industrial Area Mahadevpura Post, Doddanekundi, Hoodi, Bengaluru, Karnataka 560048

One executive from bb daily his name is Anup ([protected]) came to my Apartment and gone to each and every flat saying download app and register you will get 4 liters of milk for first 4 days and you will receive 1800 Rs worth vouchers and there will be no service charges and you can order minimum value like 5Rs and asked all customers forcefully to recharge 500Rs. Now once subscription started, they are charging service charges on items and no free milk and no vouchers. We tried to catch him but his mobile was switched off.

I spoke with customer care executives and raised a complaint on Feb 18 to refund my money from my big basket wallet to my original mode of payment. They said within 48 hours they will initiate the refund now Day 4 running still not initiated and not giving my money back.

Address: No. 7, Service Road, Off 100 Feet Road Indiranagar, Above HDFC Bank, Bengaluru, Karnataka 560071
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Feb 21, 2023
Complaint marked as Resolved 
After raisiing complaint, they approached me
BigBasket.com customer support has been notified about the posted complaint.
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