[Resolved]  Bigbasket.com — bb daily, milk subscription fraud force recharge money and then deny promo code applying clauses

Address:Bangalore, 560076

I talked to bbdaily executives and did a recharge of 2000+, as per the conditions to apply a promocode of "freemilk20". After the recharge the coupon was saying not vaild or expired, i was using bbdaily itself for the first time.

So all the conditions were satisfying and 2000 was in bbdaily wallet. Now the drama of bb executives started, how to deny me any claims.

First a executive named "vanita" said there are two accounts from this address, so that might be the reason, (As if a family husband and wife can't register from two numbers and avail offer).

Then she said the value amount should be 28 or lesser, which is nowhere mentioned.

Then when i asked her, she said you should refer faqs, the ad for this code, doesn't even say t & c.

Later on one of the chat executives said that we will give you some coupon benefits, you do the recharge, too fool and extract money from you.

This is the way, bbdaily fools people, pay huge amount to celebrities for advertisement and loot common people.

Registered mob bbdaily: [protected]
E-mail id : manish. [protected]@gmail.com
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Jan 6, 2020
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Aug 01, 2019
Updated by Manish Parshuramka
Another BBdaily executive, "Bhubaneshwari" bluntly replied that go and check BBdaily app, this is clearly mentioned there, I have attached the snapshot for consumer forum to see, if any details or terms and conditions is mentioned.

If BBdaily executives have some shame, please reply with screenshot and explain about the screenshot I have attached.
Aug 02, 2019
Updated by Manish Parshuramka
BBdaily executives have done another FRAUD, now the Advertisement PIC IN THE APP has been CHANGED and the "freemilk20" code has been removed, now they have put "T & C" Apply", but still the terms and conditions are not mentioned in writing anywhere in the APP.

PLEASE EXPLAIN THE ATTACHED SNAPSHOT WITH THIS COMPLAINT AND SHOW THE SNAPSHOT OF DETAILS ABOUT "FREEMILK20". I HAVE NOTED THE LAST RELEASE OF APP IS 22ND JULY.
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