Bigbasket.com — Payment deducted twice for same order

Bigbasket.com — Payment deducted twice for same order

M MGogoi from Mumbai, Maharashtra

With ref. to order ID DX-MBO[protected] for Rs. 225, I have been charged twice from my bank for the transaction and amount has been debited twice from my savings account. 22/08/2020 11:44 am UPI transaction ref no.[protected] 22/08/2020 02: 06 pm UPU transaction ref no. [protected] The second payment showed success and processed. However the first needs to be refunded immediately. Kindly look into the same. Was this information helpful? No (0) Yes (0)
BigBasket.com customer support has been notified about the posted complaint.
1 Comment	Share
Submit Close

Related BigBasket.com reviews

View all 1196 BigBasket.com Reviews

Comments

BigBasket.com Customer Care

from Bengaluru, Karnataka

Verified Support

We are very disappointed to hear this. This is definitely not the kind of experience we would want you to have. Could you please help us with your order number? We'll do our best to help you.