[Resolved]  Bigbasket.com — Refund not yet received

Address:

Ranchi

I ordered for a few grocery items on Monday which was to be delivered on Tuesday morning but due to dome delivery constraints it wasn’t and the order was cancelled. It was said refund will be credited within 48hr to source but it’s been a week already. Everytime I contact them the time is extended. First 24hrs then 48 then 72 and now 9 days. And I contacted the bank with the reference id given by them and as per them there’s no payment stuck with that reference id.
Just take a proper look into this cause now it’s frustrating.
Account- Sudipta Roy