Bigbasket.com — Right product not delivered

Address:	600008
Website:	www.bigbasket.com

My order no 20126970, for 1 KG black forest was cancelled at the last moment of delivery due to un availability of the Cake. As an option i gave to deliver an Butter scotch, but your team had deliver me an Strawberry Cake, which i am unable to accept. Your team had cancelled my order & refuse to reschedule or ammend the order or deliver the butterscotch Cake. How three, three mistakes can happen in Big Basket organisation. Till date i had an excellent experience with Big Basket but this case has loosen my any further faith in your organisation. I suggest your organisation to, recall all my call Voice recording in this case an check how this mis communication & dissatisfaction happened to the end customer.Really i am very much annoyed by such happenings & service you provided today.