[Resolved]  Bigbasket.com — successfully applied coupon but didn't received cashback

Address:Indore, Madhya Pradesh, 452008

My coupon got applied successfully in my first order of big basket, till date i have not received any cashback. It was committed by the company.
Max 48hours were committed but till time 72-74 hours are completed.
I informed the customer service but i am getting no response from them.
This is a way to do fraud with the customer.
They don't have value of money and time of customers.
This is merely a cheating with the customer. It was not expected by a big company like big basket.
We lost trust in the company.
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Oct 9, 2019
Complaint marked as Resolved 
received cashback after complaint
BigBasket.com customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
BigBasket.com Customer Care's response
We apologize for the inconvenience caused to you. We request you to write your grievance to [protected]@bigbasket.com. Our team will get in touch with you and address your concern.
Verified Support
Oct 10, 2019
BigBasket.com Customer Care's response
Glad to know, Thank you.
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