Bigbasket.com — Big Basket — Delivered expired product | |||||
Placed order on big basket order number EMVO[protected] on 24 Sep 2015 between 07:30 pm and 10:00 pm. In same I got product expired in Aug, 2015 (AASHIRVAAD Atta - Whole Wheat 1 kg Pouch)only. They are just making fool of customer and customer. After Having this product my family member having food position and they admitted in hospital for two days. Doctor was clearly written that the mishap happened due to food only so we go ahead and check all the food which commonly consumed by all the family members. Yes it chapati we are having in our dinner that night. Actually there were few earthworm which was visible. after contacting wastebasket (Big Basket) they are sending just replacement and when the delivery boy drop in to deliver the replacement product i showed him the packet. He was agreed but still asking for the money initially. but latter leave without any money. Now customer care senor desk Ajay Pandit called me up and he told me not logged any complain to consumer forum court, and he offered me rs 2000 in big basket wallet. then i realized that the problem was already admitted by bigbasket so close the chapter. So i ask for all the non mediclaime expenses which i incurred (Around Rs. 10, 000) because other expenses i got cashless Mr. pandit was asking for time to discuss this with his seniors. then i got a call from another person, and he was also offer me the same 2000 wallet balance. when i ask for ajay he refused to transfer. Now i will raise this with consumer court . Was this information helpful? | |||||
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