Bigbasket.com — Frozen items like meat and paneer are delivered in warm temperature

Address:Kolkata, West Bengal, 700088
Website:www.bigbasket.com

Order No: BKOVO[protected]

I am thoroughly disappointed with food quality delivered by bigbasket. It has been more than 2 times that bigbasket failed to deliver frozen product in correct frozen temperature like meat and paneer.
Green vegetables are not fresh but yellowish. In this order we are talking about fresh coriander.

These guys trying to play with health of people. For home delivery of products they need to maintain certain temperature to store the food to retain its freshness.

In past I got fake promises to quality control in similar situation.
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I have noticed the same problem with meat items. They seem to be at ambient temperature. Something is not right.

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