Bigbasket.com — Low quality product

Address:	Bangalore, Karnataka
Website:	bigbasket.com

This complaint is against Bigbasket from my past two orders order id:EBO[protected] on Fri 18 Sep 2015 between 07:00 am and 09:30 am and i had ordered for tapioca and watermelon cut pieces which they send old products which the watermelon was not even kept properly the packet was open and the food was old and was not in a condition to be edible, also the tapioca had fungus in it which i had to break and check found it was dry old tapioca, i called the customer care and complained but no action was taken and my money also want reimbursed today Sun 20 Sep 2015 between 07:00 am and 09:30 order id :BBO[protected], I ordered for chicken skinless they send bad rotten chicken even the delivery boy could understand it is not good the packet was open and it was stinking very bad, i complained the customer care and they are not ready to replace it and asked me to wait till monday for them to a lot me a slot to have chicken. this is not just my complaint so many people in bangalore who order from big basket are facing this bad service of big basket providing bad food, a serious inspection has to be made on why they are sending us these rotten meat fish and vegetables.