Billdesk — Credit card payment debited but transaction failed

Address:Bellary, Karnataka, 583104
Website:BILL DESK.COM

I have made the credit card payment of rs 482.48 on 19.10.2016. i have got the notification as failure. but my amount got deducted from idbi bank credit card.. still my account is not credited. please provide me the solution.

I need to know when this will be credited to my account.

Following are the transaction details
Your payment has been received with a failure status. reason - pbe10002-do not honour.

Please quote your transaction reference number for any queries relating to this request.
Transaction declined

Transaction status
Failure
Transaction id
Hhmp[protected]
Transaction date and time
[protected]:27:22
Transaction reference number
9437674
Account id
[protected]
Email id
[protected]@yahoo.com
Transaction amount
Rs. 477.00
Payment mode
Na
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Complaint comments 

Comments

Respected sir i have paid the bsnl land line bill through billdesk on15.10.2016 for rs 1163 fcdr[protected] sbi tirupur but still now it was not paid pl clear and do needfull to me thank u
Dear Sir,

Auto pay type canceled. Four Mobile Number is given below,

1,[protected]
2,[protected]
3,[protected]
4,[protected]

Details reply Mail Id: [protected]@gmail.com

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