I HAVE BOUGHT A BLACKBERRY 9720 YESTERDAY i.e. 0N 04/11/2013 FROM ARUN WATCH SHOP, YUSUF SARAI, NEW DELHI-110016 VIDE INVOICE NO. 10609. THE PHONE IS NOT BOOTING, I MADE SEVERAL ATTEMPTS OF REINSERTING THE BATTERY, EVEN CHARGED THE BATTERY FOR SOME TIME BUT IT FAILS TO BOOT. A WHITE FLICKERING SCREEN APPEARS AND REMAINS LIKE THAT WITH NO OTHER DISPLAY. I NEED A REPLACEMENT FOR THE SAME AS I HAVE NOT EVEN LOADED THE SIM CARD, I HAD BOUGHT FOR GIFTING IT TO MY FATHER . MY ENTIRE PURPOSE IS DEFEATED AND EVEN AFTER PURCHASING IT FROM A BLACKBERRY AUTHORISED EXPERIENCE ZONE WITH BILL I FEEL CHEATED, WHY SHOULD I BE SUBJECT TO SO MUCH MENTAL TRAUMA FOR A BRAND NEW SEALED PACK PRODUCT AND UNABLE TO USE IT. I HAVE BEEN CALLING THE BLACKBERRY TOLL FREE NUMBER [protected] FOR THE PAST 4 HOURS BUT THE SAME REMAINS PERPETUALLY BUSY. Was this information helpful? | 
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