Customer Care

Blackberry Complaints & Reviews

Blackberry — Service Centre

 Snehashish Mukherjee
I have a airtel blackberry set 8310. The display of the same is not working. I asked the customer service on 9871427070 that this is the problem on 1st oct 2008 at 8:00p.m.. So the prompt reply was please take it to customer care. i was given 2 addresses of Authorized Customer care centres in Delhi - one in South ex and one in NOIDA. Since I live in Patparganj, Airtel Blackberry Centre, Shop no. 225, Shoprix Mall, Sector-61, NOIDA, was nearer. I was told a time of 10am-6pm as working hrs. I reached the centre at 10.25 AM on 3rd Oct 2008. There was no one at blackberry complaint desk. The Airtel...
Complaint comments Read comments [293]

Blackberry — Lost my Mobile Phone

 Ashish Saxena
Block IMEI Number and Kindly trace my lost mobile BlackBerry 7130G
I would like to make a complaint regarding my lost mobile phone.

I lost my mobile phone while travelling from Moradabad to Bareilly on Nov 21, 2009. When I trying to approach in bus suddenly I noticed that the mobile is missing from my pocket. Please find the details of the mobile phone below.

Mobile details:

My Name: Rajeev Kumar Saxena
Phone Model : BlackBerry 7130G
Make: BlackBerry
My Email :
Missed Date: Nov 21 ,2009
Complaint comments Read comments [26]

Blackberry — Lost Mobile

 Shanoo Razdan
Dear Sir,

I have lost my blackberry mobile 8700G.
IMEI number is 357646007352213.

Request you to help me locate the same.

Complaint comments Read comments [11]

Blackberry — defective handset

 amol munot on Jul 8, 2011
i the undersigned had purchased blackberry pearl 8230 mobile phone from globe general agency , reliance web world express situated at shop no 1 shre wardhan complex besides raymonds retail shop wardha road nagpur 12 , on 7-7-2010 vide invoice no wwe mhi 10035 / 1398 . that after some months around seven months the phone automatically stopped working and was not getting booted , therefore i visited the globe general agency they directed me to visit service station . As i was to go to poona for some personal work the concerned service station incharge at nagpur asked me to show the handset to service...
Complaint comments Read comments [10] Complaint category Mobile Handsets

Blackberry — Poor service

 Subrat Dwibedy on Apr 7, 2011
I had purchased a blackberry curve handset , Model No: 8620, IMIE No:

That aforesaid handset developed problems in audio. I was unable to hear
anything on the speakers.

I had given the same for repairing to one of Blackberry's authorized
service centers in Mumbai, India by the name of Neutron Technology.

The exact address of the service center is as follows:

Neutron Technology, Shop No: 104, First Floor,
Civic Center, Dastur Wadi,
Naigaon Cross Road, Dadar (E)
Mumbai - 400...
Complaint comments Read comments [7] Complaint category Mobile Handsets

Blackberry — service center

 lalit0843 on Aug 3, 2011
i m Lalit Bansal. i have blackberry 9300 curve 3g mobile hanset. It stopped working so i submit my handset to satyam communication(blackberry service center) ,sector 18, Noida, Uttarpradesh. They had my mobile for 10 days. after 10 days they said we cannot repair your mobile because it has moisture in it. They make my mobile out of warranty. I purchased it 8 months before. It is the handset fault. They are not repairing my mobile.. please help me..
Please look into matter as soon as possible.
Thanks & Regards,
Lalit Bansal
Mobile no.9711782820
Complaint comments Read comments [6] Complaint category Mobile Handsets

Blackberry — No proper response

 delsonkv on Oct 21, 2011

dateFri, Oct 21, 2011 at 1:56 PM
subjectRe: FW: Problem with Handset (Reminder 3)

hide details 1:56 pm (2 days ago)

On Wed, Oct 19, 2011 at 12:00 PM, Delson <> wrote:

thanks was nice speaking to you over phone, hope will get a good response from Mr. Siva,

Thanks & Regards

Complaint comments Read comments [5] Complaint category Mobile Handsets

Blackberry — handset software issue

 justazhar on Aug 17, 2013
i bought new blackberry 8520 curve last year.. from Bhopal (india)
after few months it start heating up even when it was not in use.
i sent it to service centre.
they kept my cellphone for.16 days. after that they called me to collect that.
after servicing also this problem was continue + i found new problem of net connectivity.
i wasn't browse internet +battery problem + heating up + hanging 6 to 8 times a day.
then.i again contact for service centre ,again they took.15 days
now today on 14/08/2013.
i went to collect my cell...
Complaint comments Read comments [4] Complaint category Mobile Handsets

Blackberry — Network problem

 DTANNA on Mar 24, 2013
Dear sir,

I recently brought my Z10 from Blackberry dealer -
Divine Sales,
Dr. Yagnik Road,

On 12nd March 2013.
IMEI: 354010051367007
BT MAC: 40 6F 2A 20 B3 58

I had a network problem in it. I was not able to use my BBM fluently. Some messages were sent while some were not. Therefore I complained in Blackberry service station. They told me that after few days I will get a certificate and by that certificate I will get new piece of Z10. But when I visited again they...
Complaint comments Read comments [4] Complaint category Mobile Handsets

Blackberry — cannot browse internet

 punyaslokrath on Mar 5, 2013
i activated a TATA DOCOMO MaiLite plan of rs.12(1-day plan) yesterday, ie on 4th march. at that time i did not know that i would not be able to browse internet with that plan. since i just brought this new SIM, i had 750mb usage free which was not completely utilised by the time i activated mailite. is there anyway that i can browse internet through my 2-g plan before this expiration of the mailite service? the service was activated approximately at 4am, so will it expire at 4 am today or should it have expired at 12 midnight?kindly help....
Complaint comments Read comments [4] Complaint category Mobile Service Providers

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