Sir/Mam
I had purchased a blackberry leather jacket about two years back. however the material has totally given way and started coming out as flakes. This happened while I was wearing it a social gathering and caused me a lot of embarrassment. As a regular customer of the brand, I felt cheated by the company. this poor quality of product is not expected out of a trusted brand like blackberrys wherein generally the products lasts for years.
Kindly let me know how can i get the defective jacket changed.
Regards
Srijan Srivastava
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