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Blackberrys Complaints & Reviews

S
srijanbest
from Delhi, Delhi
Dec 15, 2022
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Poor quality leather jacket

Sir/Mam

I had purchased a blackberry leather jacket about two years back. however the material has totally given way and started coming out as flakes. This happened while I was wearing it a social gathering and caused me a lot of embarrassment. As a regular customer of the brand, I felt cheated by the company. this poor quality of product is not expected out of a trusted brand like blackberrys wherein generally the products...
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H
hinan_ali
from Srinagar, Jammu and Kashmir
Jul 1, 2022
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Refund Not Being Given

Website:blackberrys.com

Hello,

I returned my order of jean pants the next day of its arrival on account of size issue which I had purchased through blackberrys.com which is their official website.

It was size 30 and did not fit well. I returned it and placed another order for size 32 jeans which I received.

Now the status of the returned first order shows that it did not meet their quality check. How is that my mistake?...
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S
sumeshnicholas
from Palakkad, Kerala
Jun 27, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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Refund not recieved for two products even after two months

Order No. BB45860 and BB44883... have been returned... but even after two months no refund has been issued... I have repeatedly mailed the customer care of Blackberry... but no action has been taken... please look into the issue......
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V
veda Bharath
from hyderabad, Andhra Pradesh
Jun 10, 2022
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Refund for order number 4341452538021

Website:blackberrys.com

Hello Team,

I have contacted the customer support for refund of my amount 1437 from Blackberrys,

I have placed the order on March 22nd and i have returned it on 5th of April

Till now I haven't received my refund.
I have been calling customer support more than 10 times. It's been 1 1/2 month since I placed my order.

Thanks and Regards
Veda Bharath...
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S
sha.r.
from Sirsa, Haryana
May 17, 2022
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Refund of blazer

Address:Sirsa, Haryana

I have order a blazer from blackberry website.My order number is BB36450.

I received it on 27 April and return it to courier boy on same day.
Because I don't like it stuff and fitting was also not good
but till now my refund is pending
today 18 days are over. I am very much irritate
please refund my money...
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N
Naveen99931
from Hyderabad, Telangana
Apr 21, 2022
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Refund not initiated

Address:Blackberrys [Mohan Clothing Company Private Limited] 58-59, Udyog Vihar, Phase – 4, Sector - 18 Gurgaon, Haryana – 122005 0124-464 8800
Website:blackberrys.com/pages/contact-us

I have ordered sandals in blackberrys online store on 24 march . The quality of the sandals are not good so I had returned the product. It nearly 1 month after return till now i don’t receive my refund...
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P
Pragalbha Upadhyay
from Lucknow, Uttar Pradesh
Feb 16, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Refund yet not received

Address:22/1A, Girdharganj Bazar Awas Vikas Colony Kunraghat
Website:Blackberrys.com

I bought a blackberry blazer and I returned it, still my refund is not credited. I have mailed almost 20 tes but no revert came from that side. Its been a week since I returned my product but still haven't received my refund.

Please help.

Order Number:[protected]
Product picked up on: 7th Feb 2022
Amount to be repaid: Rs.4896
Refund ID: Re8c93a...
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G
Golu1987
from Bharatpur, Rajasthan
Dec 25, 2021
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Product returned but refund not received

Website:Blackberrys.com

I ordered 2 piece suit from blackberry but it had one button missing so returned the product on 5th December but today is 25th December and still I didn't got my refund.
Whenever I call customer care they say please wait for 3 days and there days are still not over.
I humbly request to please look into this matter and proceed my refund.
Order id:BB2723
PRIYANSHU GUPTA...
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S
suneel sharma1117
from Sarka Ghat, Himachal Pradesh
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shoes/ complaint about being overcharged for the product that was on sale online

Address:171001

Made purchase of tan colour shoes (Style kelsey) from blackberry outlet at shimla on 30.9.2019 for rs 5995/_ only. Was told that due to fault in the system the product showed price different and the same have to rectified from head office. So i made cash payment for the product while other purchases of phoenix suit a pant shirt tie etc was made by card. Came home to find that the same product is selling at 50 % discount online. To make the...
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Share Samadhan
from New Delhi, Delhi
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suit damage

Address:SHOP NO- I-39, LAJPAT NAGAR- 2, CENTRAL MARKET, New Delhi, Delhi, 110003

MOHAN CLOTHING CO. PVT. LTD.

Amit store manager ( I- 39 Lajpat Nagar 2 ) told that the suit can not be rectified which was given to me and now he is not willing to give me in written also.
Suit was defective which was given to me at time of sell or at the time of alteration, It may have caused damage for which he is not gives in written.

I want refund or new piece. Some day back I was told they will do...
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K
karanmansotra21
from Amritsar, Punjab
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shirt colour fade away.

Address:145001

I bought a shirt on 4th may 2019 blackberry showroom at pathankot city for a marriage function. On same day I iron the shirt and kept in almirah to wear the shirt on 7th may 2019. I put on the shirt 7th may and wore some nivea deodrant and after some minutes I saw that there were some white spots on all over the shirt. As emergency I had to wore that shirt. Next day I washed that shirt in surf excel to remove that spots, but it did not work....
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A
Abhimaan88
from Hapur, Uttar Pradesh
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defective trouser

Address:Lucknow, Uttar Pradesh
Website:www.blackberrys.com

Dear heads of blackberry,
I purchased a blackberry trouser from your outlet at fun mall lucknow. Bill no/invoice number - bzbz-0000973, it got faded in just 1 wash, also it is bublling and now it looks so ugly with white patches all around, i am not having its bill now as i never believe that this could happen in your companies trouser.

I went to store and submitted my trouser and the executive has given me its receiving....
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R
rwqerqwer
from Mumbai, Maharashtra
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shirt colour damage

Address:400010

We tried to convince him but he could not get convinced. Then he called the Manger Mr. Javed who was not present in the shop. He also could not get convinced and we were unable to understand why the customer should pay additional cost if the exchange was already promised. Finally, we got frustrated and could get only alteration part done for those two shirts which were purchased on 15/10/2018 and though the colors were not acceptable to us.br...
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A
ashish.khattar
from Chennai, Tamil Nadu
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worst quality fabric

Website:www.blackberrys.com

Well i bought a trouser from blackberry’s store at Indirapuram habitat centre, Indirapuram, and Just after 6 months, the fabric ripped off from the back side. I check with customer care, and they rudely said they cannot do anything about it as it crossed 6 months.
I will never recommend anyone to buy blackberry’s formals, as it’s the worst quality I have ever seen in my life....
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ranjan balu
from Ranchi, Jharkhand
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shirt

Address:Ranchi, Jharkhand, 834001

Invoice[protected]से 23/06/2017 को anand enterprises, citadel, ground floor, main road, ranchi pin : 834002, tel[protected] से हमने ब्लैकबेरी के लगभग 11000 रुपए के कपड़े लिए। सेल्समैन के प्रभाव में आकर एक शर्ट (Mrp 1995 selling price 1038) ऐसा लिया जो ढीला था। सेल्समेन...
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S
Shomil
from Mumbai, Maharashtra
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Poor Customer service and trouser colour quality

Address:Mumbai City, Maharashtra

Hi I bought a blue trouser from blackberrys Mumbai showroom in Phoenix market city, Kurla.The trouser faded its colour. I am a platinum member of blackberry and have been only purchasing blackberry. When I gave it back to get it check in march 2015 they told me they'll show it to their manager who responded after 4 days. He has not been helpful at all. They tell me they will send my trouser to Delhi and have it checked. If the team tells...
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H
HSHARMA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SUITE GET PEELING

Address:Gurgaon, Haryana

SIR

LAST MONTH I PURCHASED SUITE FROM BLACKBERRYS SHOWROOM [MOHAN CLOTHING COMPANY PVT LTD AMBIENCE MALL GURGOAN ]

DURING FIRST USE I GET FEELING PROBLEM

I DISCUSS WITH SHOW ROOM REPRESENTATIVE FOR SOLUTION OF THIS PROBLEM

AS PER THEM THEY WILL SEND TO BLACKBERYS FACTORY FOR REPLACEMENT

NOW AFTER 2 MONTHS THEY ARE NOT READY TO REPLACE OR EXCHANGE

I...
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Y
Yash Mehta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The fabric faded away and developed white spots on first wash.

I had purchased a blackberry khaki trouser. It faded away and developed white spots after the first wash. I complained at a blackberry store but they did not show any positive response. I want my money back from the company or my trousers to be replaced.
I tried to get it done several times during last 2 years but no action was taken from the company....
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