Blue Mountain Resort And Hospitality — Not providing services as offered

Address:

Surat, Gujrat, India

Agreed to take membership of Blue Mountain Resort and Hospitality for seventy nights all over the world for Rs. 3, 12, 000
through Sales person Bhavika and Manager Shanu Khan at their promotional camp at Udaipur on the following terms
First, complementary all inclusive Maldives trip for 4 nights five days for three adults was offered, which is clearly mentioned on notes and application form. Now they say higher authority has not approved 4 nights 5 days so it will be 3 nights and 4 days and they will give us domestic holiday for two nights and three days, further only two adults Maldives trip has been approved, for third adult they offered to bear air fare from there incentive but third person accommodation will be born by us, which is not acceptable to us.
Secondly Maintanance charges to be paid after six nights seven days holiday, now they say Maintanance charges are to be paid at the time of booking holiday, which is again against the written notes given by Bhavika and Shanu Khan.
Thirdly seventy days holidays were to be used any time till they are finished without any time limit which was thereafter reduced to ten years but on our objection they agreed to remove time limit.
We are attaching the copy of notes and membership application form in support of our dispute This act of Blue Mountain Resort and Hospitality clearly comes in the act of cheating and fraud.
If matter is not resolved in next seven days, will take necessary legal action against you. I am sure you won't like us to do so.
Thanks,
C.P.Agarwal