Blue Star India — Blue Star Split AC

Address:	Chennai, Tamil Nadu, 603103
Website:	www.bluestarindia.com/roomacs

We bought a split AC from Blue Star and it has some or the other issue every month and need your help to replace as it is beyond repairs now. Here are the details


Date of purchase- 26/2/2016


Model Number- BI- 3HW24FBU


SN- XXXXXXXXXX65C[protected]


ISSUES


First month- Compressor busted and was replaced


Second month- Main unit had issues and some parts were replaced


Third month- Gas leaked and had to be refilled

Fifth Months- Stopped working

When the repair people came, they said that the gas has leaked out again and will need to be refilled. When asked if that will solve the problems, the answer was "NO" as the gas would leak out again due to defect in the AC pipe joint
I was told that the company would call me back but it has been a week from that day and no call till now.
In last six months, the AC has been with their service center for one month and it has not been working for one month lying at out place like now
Escalation mailbox (Sunita D'costa) promptly replied last week that it will be taken care but nothing has been done till date