[Resolved]  Blue Star — running sound

Respective members, I Tulja choudhry senior citizen W/O Sri Ram Singh Choudhry Gov Retd . I had purchased two a/c's in one month on date 06/05/2013 invoice no 23 . and second on date 26/05/2013 invoice no 98 with a spending huge amount and we depond on pension . at the time i had used ac's for the month and half at the time of purchase and now i opening bcoc on lot's of heat now a days in city but both of them having problem of sound and some efect bcoz my husband gone through huge brain operation so he need ac's but its not working causing mental agony, and suffering from heat now a day's so pls do send the technician soon as possible if anything happening to my husbamd i will put case on ur company and i will go to consumer court with the time of day one only . Contact [protected]. Flat no 229 AWHO Sector A gautham enclave diamond point sikh road secunderabad . I Had purchased a/c From Standard Aircon SRT-65, Vidyanagar, Hyderabad-500044 registered complain mention given below . Hi, Since ur last reply on dated 30th june no response or any futher action taken on comp no .e B[protected] and B[protected]. by ur company so pls let me know what to do .
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Complaint marked as Resolved 
Blue Star India customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2014
Blue Star India Customer Care's response
Dear Madam, We have received your mail and noted its contents. We regret the inconvenience caused to you. We understand you concern and Would like to inform that the matter has been referred to our Service Delivery Engineer Mr. Narasimhan M (Mobile no- [protected]) and our Deputy Manager Mr. Yuvaraj. V.(Mobile no- [protected]/[protected]). They shall revert to you soon with an update. Thank You for generating the Service ticket number i.e. (Ticket no B[protected] and B[protected] ) as it helps us to track your call till closure. We would also like to inform you that we have a 24x7 service call centre, the details of which are given below. In future, if you need to call us for service request or status, you may use this facility. You will be provided with a ticket number for fresh calls which would help us in tracking your call till closure. We look forward to help you and assure you of our best services at all times. Thanks & Regards, Sunita Dcosta Escalation Management UPSD Group Blue Star Limited [protected]@bluestarindia.com Ext[protected].
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