BookMyBai — Amount taken but not providing services

I need a baby sitter for which I approached to BookMyBai. They introduced one maid and we agreed. For the details of maid I have to make full payment which I did. The maid came for 1 day and then she didn't showed up. Now I am chasing these people but they are not responding. It's a fraud company and action should be taken against such companies.
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    BookMyBai Phone
    +91 22 4933 2424
    BookMyBai Address
    Gemstar Commercial Complex, 310, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra, India - 400064
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