BookMyBai — BookMyBai Refund required

Address:

Malad West, Mumbai, Maharashtra 400064

I have been dealing with maid service issues for 2 weeks now. To summarize, the first maid left within two weeks stating she has family issues. The next replacement provided never visited after agreement, phone numbers were blocked, calls not answered of mine as well as of book my bai executives

Replacements were not provided after that stating the salary expectation of candidates is 8K. I agreed to provide an 8K salary. Even after that the replacement profile shared didn't have proper documentation. Instead of the proposed maid another person came along uninformed to which Mehul stated that she is also registered with book my bai. Which is absolutely not acceptable considering the safety and security of mine. Also every maid which visits states that "will let you know by tomorrow if i can come to this location". On every call the location and quantum of work is provided to which they readily accept and very next day they don't come to work or ask for additional commute expense INR 2000-300

I had this agreement with Amit and Mehul (from Mumbai office) that considering if the last replacement doesn't work out i want the refund as i can't keep on calling everyday and stress myself just to get maid service.

I am forced to take a credit note instead of a complete refund, considering the pathetic experience i had now nor i would take the service in future nor will I recommend it to anyone. So the "credit note" option is not acceptable at all. Complete refund of INR 8260 is only acceptable option