| Address: | 560066 | | Website: | bookmybai.com |
I booked a 10 hour nanny through them and they charged me 12k + taxes for the same (One month salary). After 20 days nanny started coming 30-40 mins late every day and started bunking work without informing. When i contacted the agency, the told me they will provide a replacement, but after continuous followup for 10 days they sent me one lady who did not understand english/hindi (Basic requirement that i had mentioned in the intial form). I had to take a break of 2 weeks from work because of them and finally they stopped answering my calls. Lidya, pujitha and one manoj are the people i was speaking to... After 2 weeks manoj told me we are not able to find a replacement, so we will issue a credit note and in next 6 months whenever we find a maid we will send u!!! Their top management ceo are unapproachable in such cases, which is usuually otherwise in case of startups. I wrote a long msg to their ceo in his fb page with no response till date. I would have made 100s of calls to their mumbai office but hey kept saying everyone is on leave!
Finally after 3 weeks, i had to call back the old nanny with new set of terms and condition (Wage increase by 1000, additional meal and 30 mins relaxation in the morning)!!! For the initial week, the nanny kept getting calls from bookmybai to leave my work. I mean such a*les these guys are. From then till date i have nor recieved a single call from them.
While managing and infant, house and my job, i dint have the bandwidth to take these people to court for the harassment they caused me... The least i can do is publish their review on these consumer forums! Please stay away from these fraudsters. Was this information helpful? | 
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